Privacy Policy for Classic Tile & Stone Specialists

1. Introduction

Classic Tile & Stone Specialists respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose information through our A2P 10DLC services and our website.

2. Information Collection and Use

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you opt-in to receive text messages. This information may include:

• Your name

• Contact details such as your phone number

• Any other information you choose to provide related to the services requested

2.2 Use of Personal Information

We use the personal information collected for several purposes:

• To send appointment reminders and updates about our services

• To enhance our services and your customer experience

• To comply with legal obligations

3. Consent

By opting into our A2P 10DLC messaging service, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. You can withdraw your consent at any time by texting "STOP" to our shortcode, but this will result in the cessation of all text message communications from us.

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. All such third parties are obligated to maintain the confidentiality of your information and are restricted from using it for any purpose beyond what is necessary to assist us.

4.2 Legal Requirements

We may disclose your information if required by law or if we believe that such action is necessary to:

• Comply with the law or legal process served on us

• Protect and defend our rights or property

• Act in urgent circumstances to protect the personal safety of our employees or agents, users of our products or services, or members of the public

5. Data Security

We take reasonable measures to protect the information we collect from you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email:

• [email protected]